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FAQ
Billing questions
A 480p video uses 5 credits and a 720p HD video uses 10. Solo ($9.99) makes 2 videos in 480p, Basic (100 credits) makes 20 a month, Pro (180 credits) makes 36 and Studio (400 credits) makes 80. Half as many in HD.
No. If a video fails or times out, its credits are returned to your balance automatically.
Subscription credits carry over while you stay subscribed. Credits from one-time packs never expire.
Yes. Cancel from the billing page and you keep your credits until the end of the period you paid for.
If something went wrong, email us within 7 days of the payment. See the refund policy for the details.